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Option One Mortgage - Sucks was rude and not helpful

Asked for a department was told they were busy then got hung up on
#1305126
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OMG!!! OPTION ONE IS SO RUDE, IGNORANT AND INCONSIDERATE. SHORTLY AFTER MY HUSBAND PASSED AWAY I CALLED OPTION ONE MORTGAGE TO LET THEM KNOW AND ALSO THAT MY PAYMENT MAYBE A BIT LET, WELL INSTEAD OF BEING UNDERSTANDING, THEY THREATENED TO FORCLOSE ON MY HOME!!!!! CAN...
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1.0
I didn't like
  • Rude and ignorant customer service
#1151803
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Option One Mortgage - My escrow account

I need to show activity on my account
4.5
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Value for money
Website
#1107359
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Short Review on April 17, 2017

No answer I need to know my account number for my old mortgage loan 2315782419
#1035376
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Someone opened a mortgage account back in 2012 using my identity (identity theft) (fraudulent). I did not find out about this until this week. This account was opened when I was only a minor, 16 years old, I am now 20 and am not able to get approved for any student...
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I didn't like
  • Customer service
#1019012
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I have been trying to reach them for months but no one will return calls or letters How do I get them to respond to me? Numerous letters have been sent to them as well as calls and I get no response or get hung up on. Nice way to handle business especially since...
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1.0
#541148
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Our first payment was not posted. We do not understand why the payment was not post. The wife never signed her paperwork but I signed my papers Foreclosure was done 2-9-13. They refused to take my payments. Wells Fargo have sold our note 5x to other Mortgage companies...
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#431197
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Option one Lending gave me a loan for a home that was way too high. They knew that Myself and many other people like me could not afford these high loans. The state of Massachusetts sued them for 8 million and I was able to get back some of my losses. Option One...
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#392790
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My property was Foreclosed in 2008. It was very difficult to find an Attorney to take my case, but i did. The their is currently a case in Queens County Supreme Court. Option One is trying their best to have this case dropped. This Company ripped off a lot of people...
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#381989
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In 2005 I purchased a home and the loan was transfered to Option One Mortgage. Six months later Hurricane Katrina destroyed my home. I purchased a new home and was told I must pay off Option One Mortgage to qualify for the new loan. I paid Option One Mortgage (I have...
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Anonymous
Dlucas

No, but at this point it is worth a shot. Thanks so much.

Anonymous
Deborah

Something similar happened to me as well in 2008, but I have brought it to the Justice Department\'s attention! Have you tried contacting the State Attorney General?

#257020
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